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Debt collection agency sitting next to a man asking for a late payment

How to Ask for a Late Payment Without Hurting the Relationship

If you’re like most small business owners or service professionals, there’s one conversation you probably dread: asking a client to pay up on an overdue invoice. It’s uncomfortable. It feels awkward. And if you’ve built a good relationship with that client, you don’t want to risk losing them over a tough conversation. But here’s the […]

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a debotr walking past a past due notice from a small business

What to Do If Someone Owes You Money and Won’t Pay

You sent the invoice. You followed up. You’ve been polite. But still—nothing. If someone owes you money and refuses to pay, you’re not alone. From freelancers and contractors to landlords and small business owners, it’s a frustrating and all-too-common situation. So what can you actually do about it—without losing your cool or wasting more time? […]

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Cartoon of a small business owner overwhelmed by unpaid invoices falling from the sky.

When Payment Plans Work (And When They Backfire)

Offering a payment plan can feel like a generous solution. After all, you want to get paid—and they say they’re willing to pay, just not all at once. But as any business owner or professional collector knows, payment plans can either lead to resolution or drag out the problem even further. So how do you […]

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Person on computer looking at unpaid invoices

How Payment Reminders Can Boost Your Bottom Line

Running a business means juggling a million moving parts—sales, operations, customer service, and yes, getting paid. If you’re struggling with overdue payments, you’re not alone. Many small business owners and professionals hesitate to send payment reminders out of fear of sounding pushy or damaging relationships. But here’s the truth: well-crafted payment reminders don’t hurt your […]

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How to Send a Tenant to Collections

Facing the reality of a tenant who consistently fails to pay rent is a situation no landlord or property manager relishes. Unfortunately, it’s a scenario many encounter at some point in their rental management journey. When all other attempts to collect unpaid rent have been exhausted, sending a tenant to collections may become necessary. However, […]

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4 people working at an office table

5 Rules for Sending Someone to Collections

As a long-standing collection agency, we understand the importance of adhering to regulations and guidelines when it comes to sending individuals to collections. If you’ve ever wondered about the rules governing this process, you’re not alone. Sending someone to collections involves specific procedures designed to protect both debtors and creditors. But what exactly are the […]

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How Much Does it Cost to Hire a Collection Agency?

Are you a business owner grappling with past-due accounts? Are you curious about hiring a collection agency but unsure about the costs involved? We’ve got you covered. Let’s break down the answer to the question, “How much does it cost to hire a collection agency?” and provide a few best practices and tips along the […]

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When does it make sense to hire a collection agency?

For every business, minimizing the time and resources it takes to collect outstanding debts is critical to their success. Sometimes, despite the best efforts of your accounts receivable team, you may find yourself with delinquent accounts that you just can’t seem to collect. That’s where a collection agency comes in. But when does it make […]

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How to Send Someone to Collections (5 Steps)

Sending someone to collections can be an intimidating process, but it’s necessary for recovering debts that have gone unpaid for too long. Whether you’re a small business owner or an individual who’s owed money, knowing how to send someone to collections is key to securing payment. To help steer you in the right direction, we’ve […]

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a good debt collection agency office

How to find a good collection agency for your business (5 tips)

As a business owner, having unpaid debts can be frustrating and stressful. Getting a reliable and effective debt collection agency to help you recover your debts is essential to keep your business running smoothly. However, finding the right agency that meets your requirements can be challenging. But there are a few things you should always […]

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