HP Sears has been a healthcare collection agency since 1928.
Unlike the average healthcare collection agency, HP Sears takes a counseling approach with patients. Our approach not only reduces complaints but increases revenues. Our collectors work with your patient to help them understand their bills. In a spirit of cooperation, we review their charges and help them consider repayment options. We will also educate your patient as to whatever financial assistance options are available to them. In many instances, the patient simply does not understand their bill. HP Sears representatives excel at explaining bill/EOB in a manner that provides the patient with a clear understanding of the charges. Working with the consumer in this way leads to a dramatic increase in payments coupled with outstanding patient relations and low collector turnover.
At HP Sears, compassion is good business.