HP Sears has been a healthcare collection agency since 1928.

Unlike the average healthcare collection agency, HP Sears takes a counseling approach with patients. Our approach not only reduces complaints but increases revenues. Our collectors work with your patient to help them understand their bills. In a spirit of cooperation, we review their charges and help them consider repayment options. We will also educate your patient as to whatever financial assistance options are available to them. In many instances, the patient simply does not understand their bill. HP Sears representatives excel at explaining bill/EOB in a manner that provides the patient with a clear understanding of the charges. Working with the consumer in this way leads to a dramatic increase in payments coupled with outstanding patient relations and low collector turnover.

At HP Sears, compassion is good business.

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Client-Defined Success

Without a clear understanding of your definition of success, it is impossible to build a pro-active, responsive service around your needs and requirements. One of the most common issues our clients tell us they face with other agencies is that those agencies’ success factors are defined by the agency’s definition of success, not the client’s. That contradicts everything we believe in regarding what it means to be in a service business.

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True Stories

Fox Rent-A-Car has partnered with HP Sears since November 2016 to service our bad debt in all of our Locations within the United States and have received exceptional service and competitive consistent results