Contingency-Based Collections: Frequently Asked Questions
Clear answers on how contingency pricing works, what you pay, and when it makes sense — for commercial, B2B accounts.
What is contingency-based debt collection?
Contingency-based debt collection means the agency is paid only from what it actually recovers — you owe a pre-agreed percentage of each dollar collected and nothing if the account is not recovered. It aligns the agency’s incentive directly with yours, and it is the standard model HP Sears uses for commercial, business-to-business accounts.
How much does contingency-based collection cost?
You pay a percentage of what is recovered, and the rate depends on a few factors: the age of the account, the balance size, the number of accounts placed, and complexity such as disputes or the need for skip tracing. Fresher and larger accounts generally carry lower rates. Because it varies, HP Sears quotes based on your specific accounts rather than a single flat number.
Do I pay anything if you don’t collect?
No. With standard contingency placements, if we do not recover your money, you do not pay a collection fee. That is the core of the model — the risk of pursuing the account sits with the agency, not with you.
How are contingency rates determined?
Rates move with recovery difficulty. The main drivers are the age of the account (fresher is easier and cheaper), the balance size (larger balances often carry a lower percentage), the volume of accounts placed, and complexity such as disputed balances or a debtor who has relocated. We review your accounts and quote a rate that reflects them.
Is contingency-based collection better than a flat fee?
For most commercial creditors, contingency is lower risk: you never pay for effort that does not produce a recovery, and the agency is motivated to actually collect rather than simply bill for activity. Flat-fee or per-letter services charge regardless of results. Contingency ties the cost directly to the money you get back.
Are there any upfront fees?
No. Standard contingency placements carry no upfront placement fees, no per-letter or per-call charges, and no monthly retainer. Be cautious of any commercial agency that asks for money before it collects anything — that is not how standard B2B contingency work is priced.
When do I pay the contingency fee?
The fee is netted from what is recovered — it applies only after money is collected on your account, never before. If a payment comes in, our agreed percentage is applied to that recovered amount and the remainder is remitted to you.
What types of accounts can be placed on contingency?
HP Sears places commercial, business-to-business accounts on contingency — unpaid invoices and overdue receivables owed by one business to another, across construction, agriculture, healthcare, manufacturing, distribution, property management, professional services, and more. We do not collect consumer debt. Whether it is a single large balance or a full aging report, it can be placed on contingency.
Want a rate for your accounts? Request pricing or contact our team for a free, no-obligation quote.