Decades of successful experiences within a variety of industries built our company methodology. These industries include everything from business to business collections to financial services collections to healthcare collections. The key elements of our methodology are simple, yet powerful:

1. Pre-Cleansing
2. Constant Monitoring
3. Renewed Lifecycles

We never allow an account to go dormant. That’s our company’s credo. Because of this, we enforce Best Practice methods and offer Best Value services to every client.

We maintain an ongoing monitoring program to ensure each collector follows our procedures. If the collector is unable to make a debtor pay, a supervisor assigns the delinquent account to another collector or recommends legal action. However, before recommending legal action, a continual asset investigation is conducted at our expense. As a result of the investigation, we can determine the company’s or consumer’s ability to pay.

Our Specialties. Our Services.
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Based Collections
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Late Stage
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Client-Defined Success

Without a clear understanding of your definition of success, it is impossible to build a pro-active, responsive service around your needs and requirements. One of the most common issues our clients tell us they face with other agencies is that those agencies’ success factors are defined by the agency’s definition of success, not the client’s. That contradicts everything we believe in regarding what it means to be in a service business.

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True Stories

Fox Rent-A-Car has partnered with HP Sears since November 2016 to service our bad debt in all of our Locations within the United States and have received exceptional service and competitive consistent results