Decades of successful experiences within a variety of industries built our company methodology. These industries include everything from business to business collections to financial services collections to healthcare collections. The key elements of our methodology are simple, yet powerful:
2. Constant Monitoring
3. Renewed Lifecycles
We never allow an account to go dormant. That’s our company’s credo. Because of this, we enforce Best Practice methods and offer Best Value services to every client.
We maintain an ongoing monitoring program to ensure each collector follows our procedures. If the collector is unable to make a debtor pay, a supervisor assigns the delinquent account to another collector or recommends legal action. However, before recommending legal action, a continual asset investigation is conducted at our expense. As a result of the investigation, we can determine the company’s or consumer’s ability to pay.