Positive Collections for Aged Accounts
The foundation of any collection operation is the debt collector. At HP Sears we define our approach as “positive collections.” Our non-confrontational approach leads to happier consumers and happier collectors, as well. With a single operational center, we do not have the high operational cost of multi-branch agencies, which gives us the opportunity to re-invest a higher percentage of revenues back into the collection process.
How we create positive collections:
- A reputation-enhancing, customer-focused approach
- Skilled collectors + modern technology
- Automated reporting + analytics-driven follow-up techniques
- A strict adherence to industry regulation standards
- Bilingual support + industry resources